I moved my modem to a new location ... - ATC Communications 3. Test the internet connection. Found inside – Page 171In addition, cable TV giants like Comcast and Time Warner (and cell phone giant Verizon) are making programs ... 2005 WATCHING TV ONLINE Hulu.com is the second-most popular site for watching videos online—after Google's YouTube. There's no dial tone and outside calls are going straight to voicemail. The Motorola modems are having issues right now (either speed or dropping connections) with some Comcast areas. The Zoom 5341J has no issues and is only $70 or less mail order. If you have any random phone cable around, it would be a quick and easy thing to try out before you make a service call. Please bypass any surge protectors, extension cords, or power strips. iPhone wifi won't connect to Comcast - Apple This may be rare for you guys, but its actually the second time this has happened to us.� We have no backup phone service and interestingly, we've found out that there aren't pay phones in the entire area.� Our neighbors were all away for the holiday and we were/are just stuck dead. Make sure your phone is on your cellular network and click the appropriate link below to get started. It was not easy to spot, kind of hidden in some text at the bottom. Step 2: Xfinity router settings: Now it is time for you to connect the power. You're phone runs over the internet utilizing the wifi. I went to comcast and got a new Xfinity xfi x86. Open your Xfinity My Account App. We have engaged our regional support team to assist with this issue. If the online activation service isn't working, you can activate over the phone: Have your account number and cable box serial number handy. I was on the phone with Comcast for 2 hours while they tried all kinds of things. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We have had no phone service for 2.5 days at this point.� We know there's nothing basically wrong with our line as it also supports our internet connection.� We are too small to have a phone system - so its just� POTS.� We are a small business run from our home.�. The new modem regarding this is still blank and a phone activation signal has to be performed by the phone activation reps. Scroll down to Devices. �The message callers are getting sounds like we are CLOSED. This could take a few minutes. If both internet and TV service are not working, please . A tech came today and admitted that he accidentally hooked up my phone connection incorrectly. In @YourService, you'll learn: The ways in which your Customers will identify your culture for you, no matter how transparent you are (or aren't) How to create an environment where Customers want to share their story How to identify value ... Before swapping over to the new router, for comparison's sake, my prior router was Comcast's XB6-T, which worked well in a wired configuration for roughly 19 months. I have had the performance package speed from Xfinity for over 4 1/2 years now. Remove Sim Card from the Device. All my phone jacks work, nothing was rewired. Found inside – Page 28Following Sandy , mobile wireless service was unavailable for large portions of the affected areas . 16 In the aftermath of the storm , Comcast made approximately 20,000 Xfinity WiFi access points in ten hard - hit states and the ... As explained to me (I used to work in computer repair and had a conversation about the problem with the representative after resolving the issue): Apparently the cause in my case was that the new modem of this model does not know that the phone is already supposed to be activated as this information was stored on the old modem. The new modem regarding this is still blank and a phone activation signal has to be performed by the phone activation reps. Whenever I open the app or website, it tells me "Please give us a call." Calling them apparently hasn't worked so I've come here for help. Call Xfinity tech support for issues such as: Modem/router not working; Setting up your X1 TV remote Comcast Xfinity Internet Review 2021. Unplug the ethernet cables from your modem and power it up. Re: New Xfinity Customer: Wifi Works, Ethernet Does Not. Outgoing call established -- incoming call to 2nd number gets busy. Find the modem and select Restart Modem. Xfinity's tech support number is the same as their customer service number. Older DOCSIS 3.0 modem is not capable of fastest speeds. Thanks!� The phone is now working.� The NID wiring was faulty and was restructured by the comcast repair person. It's a very inexpensive Roku, does not have a model number on it. Not Receiving Calls. After 3 hours and still no phone tone, I called back and talk to a gentlemen who tried to help but could not fix the problem. Does not work with other cable internet telephone providers. By evening, I did not have things right because nothing was working and now, no phone line active. The internet is working fine on my ipad and laptop using this pubic xfinity wifi - the ipad and lap top both ask me for my user name and password, the roku never does - this seems like it might be the problem? Download the Xfinity app on your mobile phone to activate your internet in minutes. Same exact problem. In most of the cases, the authentication process does not take place successfully. I no longer have a dial tone. With this book, you’ll learn how to make a variety of modifications, from speeding up boot time and disabling the Lock screen to hacking native apps and running Windows 8 on a Mac. And that’s just the beginning. And as of mid-2020, they have raised the price for their xFi gateway to an even more ridiculous $25 per month (or $300/year). This restored the tone to that phone. Or you can do it via your Xfinity App. Per the Xfinity support forums, this kind of intermittent wackiness is caused by the "Advanced Security" setting, which is . I don't understand what we're expected to do - go buy a cell phone?� You guys have a whole bank of Microsoft comm servers and yet there is no way to report a problem other than a phone call? I had the same issue and after a week, another run to their store to replace the modem (again), and several calls to customer service, have finally gotten the problem solved and now have a working landline. I am having the same problem since the Comcast installation 3 months ago.�The last post is very informative, thanks! Netgear router not working with new arris modem I just got the Xfinity 1gps internet service. Now my printer can't find the wireless network. If your devices are all correctly connected, please make sure you activate your . However Comcast has not changed the way� the home phone connects and that modem still worked for it.�It finally was replaced due to a Comcast Store contract renewal failure in 2016.�, BE WARNED .. they want to charge $120 to have a tech come to your house because they say it is your equipment causing the problem. We just switched to Comcast home phone. Jason Jones. 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